ENVIRONMENTAL COMMUNICATION & STAKEHOLDER ENGAGEMENT
When the message matters, clarity is everything.
KO PR & Environmental Consulting helps government agencies, environmental organizations, and private businesses communicate complex issues clearly, build public trust, and move important work forward.
Complex issues. Clear communication. Real results.
Environmental and public policy work is some of the most consequential work happening in our communities. It's also some of the most misunderstood.
When agencies, municipalities, and organizations struggle to communicate clearly — when communities feel left out of decisions that affect them — the result is confusion, fear, and conflict. Projects stall. Misinformation spreads. Trust erodes.
The same is true in reverse. A well-communicated renewable energy project, infrastructure upgrade, or sustainability initiative can earn community enthusiasm and support instead of resistance, but only if the right story reaches the right audience in the right way.
KO PR & Environmental Consulting was founded to bridge that gap, whether the challenge is calming a contentious process or building momentum for good news.
Founder Kelsey Dumville brings more than fifteen years of field-tested expertise, from EPA Superfund remediation to waste-to-energy community engagement, and a simple, powerful belief: people support what they understand, and trust grows when they feel they have a seat at the table.
Sound familiar?
Your message isn't landing, and you're not sure why.
Maybe you've held public meetings that turned contentious. Maybe accurate information is being ignored or drowned out by misinformation. Maybe communities feel unsafe or uninformed, and every attempt to reassure them seems to make things worse. Or maybe it's the opposite problem: you have real good news, like an innovative renewable energy project, and you want the public to understand it, get excited about it, and support it instead of meeting it with default skepticism. KO PR & Environmental Consulting was built for moments like these, whichever side of the story you're telling.
Why KO PR
KO PR brings a combination of credentials and experience you won't find at a generalist PR firm:
Certified Facilitator: Trained to design and lead difficult multi-stakeholder conversations in real time. Not just developing a strategy, but running the room when it matters.
Public Information Officer: Experienced managing the flow of accurate, timely information during sensitive environmental processes, media inquiries, and public disclosures.
HAZWOPER Trained: Field-level technical credibility that lets us speak the language of environmental professionals, and translate it for the public.
EPA & Federal Experience: Deep hands-on experience communicating on some of the most complex environmental cases in New England, including the GE Housatonic River cleanup.
Cross-Sector Fluency: Experience inside federal agencies, private industry, and independent consulting: an unusual vantage point for facilitating conversations across all three.
Every situation is different. Let's talk about yours.
How we work
Understand your audience and your challenge.
Every engagement starts with listening. We get to know your stakeholder landscape, the history of the issue, and the specific communication and facilitation challenges you're facing. Good communication starts with knowing your audience: who they are, what they care about, and how they receive information.
Build a strategy grounded in transparency and inclusion.
We develop a communication and engagement plan tailored to your context, one that prioritizes clarity, accuracy, and genuine respect for every voice in the room. This isn't spin. It's honest, strategic communication that earns trust rather than managing perception.
Implement with expertise and presence.
KO PR delivers more than documents. We're available for in-person meeting facilitation, public forums, and stakeholder engagement sessions. We go where the work is, and we stay involved through implementation and rollout.
Deliver results you can measure.
We measure success by outcomes: projects that gain community support, stakeholders who feel heard and respected, innovative initiatives that earn public enthusiasm instead of resistance, and organizations that emerge from difficult public processes with their credibility intact, or restored.
Ready to build the kind of trust that moves projects forward?
Whether you're preparing for a contentious public process, managing an environmental communication challenge, promoting an innovative project like a new renewable energy initiative, or working to rebuild community trust, KO PR can help.
Can’t find your answer?
Frequently asked questions
Why should our organization hire a specialized PR consultant instead of a general PR firm?
General PR firms often lack the technical credibility and local knowledge needed for maximum impact and lasting success. KO PR brings field-tested expertise, historical knowledge, on-the-ground connections, and experience as a Certified Facilitator and Public Information Officer. This allows me to speak the language of subject matter experts and translate it clearly to build public trust and buy-in.
How can you help our municipality manage a contentious public meeting or community opposition?
When communities feel judged, unheard, or unsafe, meetings can quickly become contentious. I use my expertise and 15 plus years of experience as a Certified Facilitator to design and lead difficult, multi-stakeholder conversations in real time. By prioritizing transparency and ensuring everyone has a seat at the table, I help reduce conflict, restore trust, and find a productive path forward.
Can KO PR help us promote a positive project, like a new renewable energy initiative, and build public support for it?
Yes. While much of our work involves navigating contentious or sensitive situations, KO PR & Environmental Consulting also helps organizations build public excitement and support for positive initiatives, such as renewable energy projects, sustainability programs, and infrastructure investments. We design communication and stakeholder engagement strategies that translate technical project details into clear, compelling messaging, helping audiences understand the benefits, ask informed questions, and become genuine supporters rather than skeptics.
How do you communicate complex environmental and regulatory information to the general public?
I specialize in translating highly technical environmental impacts into clear, accessible language. Creating appropriate tools for each individual audience is crucial to success. Pitch documents, fact sheets, community newsletters, and public-facing reports that effectively communicate the scope of your work to non-technical audiences, including elected officials, community leaders, and the general public are key options for developing effective communication.
What public communications support do you offer for environmental review processes?
We provide comprehensive communication support for environmental review and public engagement processes including: Superfund site work, permitting processes, environmental assessments for development (Phase I and Phase II), Emergency Response, NEPA and more. I will help you meet your legal obligations by drafting public notice language, managing comment period communications, summarizing responses, and facilitating public hearings so the public is genuinely informed and included.
Can you handle media relations during a sensitive environmental crisis or permitting process?
Yes. As an experienced Public Information Officer, I manage the flow of accurate, timely information during sensitive processes and media inquiries. I develop press advisories, media statements, and proactive outreach strategies, and offer spokesperson preparation to help you respond effectively when questions become difficult.
What tangible deliverables will we receive if we hire KO PR for a stakeholder engagement project?
Clients walk away with polished, distribution-ready documents, such as customized communication plans and press materials. More importantly, you receive hands-on implementation, including in-person meeting facilitation and on-the-ground rollout. This results in measurable outcomes: successful public buy-in, reduced opposition, and restored community trust.
